Analyst, Water AMI System

Position Description Tacoma Water is seeking an AMI System Analyst to join our team of engineers and professional staff. This position will be responsible for strategic and vital work related to Tacoma Water's Advanced Metering Infrastructure (AMI) project and water system planning. The position will act as a subject matter expert and internal consultant for the organization in matters related to AMI and system planning projects. Responsibilities include:

  • AMI program management during project planning, design and deployment phases (including scope, schedule, budget, and risk reporting);

  • Complex data reporting and analysis;

  • Presenting information and making recommendations to the Water Superintendent, Water Management Team and staff;

  • Leading and contributing to Strategic Asset Management Plan (SAMP) teams (including but not limited to meters, services, hydrants, mains, and valves);

  • Business Case Evaluation (BCE) development, analysis, and documentation for water system projects;

  • Economic modeling/analysis to support BCEs;

  • Project and contract management;

  • Coordination of projects, planning, and analysis between utility work groups and outside organizations;

  • Utilizing quantitative and qualitative data to develop business improvement alternatives;

  • Long range system planning analysis for water system operations and sustainable business practices.

Body of work includes: providing qualitative analysis, consultation, regular and ad-hoc reports of a complex nature based on research and complex studies, program/project/contract management, and making recommendations for operational improvements through organizational goals and strategic objectives. You will interact regularly with staff from all levels of our organization from executive leaders to front line staff and cross functionally with other departments within Tacoma Public Utilities. Qualifications

  • 5+ years' work experience closely aligned to project management and utility infrastructure;

  • Bachelor's degree desired or equivalent work experience;

  • Significant accomplishments in the field(s) of project management and utility infrastructure preferred;

  • Knowledge of Project Management Institute principles preferred;

  • Experience with AMI implementation preferred;

  • Experience with Business Case Evaluation (BCE) development and analysis preferred.

Knowledge & Skills Communications EffectivenessEffective communication both verbal and in writing including the compilation of reports, presentations and records; and interacting respectfully and sensitively with individuals and groups to develop and maintain productive relationships and achieve results. Makes excellent customer service a high priority, responding to changing customer needs, and helping customers implement complete solutions. Analysis Use data and information in a clear and rational process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. Gather, assemble, analyze and evaluate facts to draw logical conclusions and make proper recommendations and prepare clear, concise, and comprehensive written reports which require displaying and presenting statistical, graphical, and other reporting methods to audiences of varying technical sophistication. Research Effectively identify, collect, organize and document data and information in ways that make the information most useful for subsequent assessment, analysis, and investigation using current software and techniques. Compile and maintain reports, records and various other forms of pertinent information in an organized and professional manner. Problem Solving Use intelligence, common sense, hard work and tenacity to solve particularly difficult or complicated challenges. Employ expertise, credibility, and effective partnering to help clients identify, evaluate and resolve complex or sensitive issues, problems and service needs. Professionalism Conduct all assignments in a professional and timely manner. Work with confidentiality and discretion. Maintain professional skills that apply to all aspects of field of assigned specialty through continued education and/or training. Model effective group behavior such as listening, discussing, negotiating, encouraging and motivating. Remain current by reading and interpreting applicable ordinances, rules, regulations, policies and procedures. Program Management Appropriately prioritize and concurrently provide guidance and consultation on multiple programs, integrating many factors into decisions, and ensuring that work progresses toward achieving goals and objectives. Computer Applications Independently utilize project or business management software applications, such as Excel, Access, MS Project, SharePoint or similar, to create and share program updates, provide database tracking, and streamline workflows. Selection Process & Supplemental InformationThis recruitment is being managed by Marisa Tetreault; if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn! City of Tacoma Commitment to Diversity and Inclusion One of the primary goals of the Equity and Empowerment Initiative is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Tacoma Water Tacoma Water has a proud tradition of operating and maintaining one of the country's oldest municipally owned water systems. We provide high-quality water at very competitive prices. We provide direct service to more than 300,000 people throughout Pierce and King counties. Our mission is to provide clean, reliable water. If you share our values of Safety, Customer-driven, Employee Invested, Stewardship, and Adaptability; if you have the courage to challenge and be challenged; if you demonstrate mutual respect; if you have a passion for your work; if you are team oriented; and if you value innovation, we are looking for you. The City of Tacoma Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant developments such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums, and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in a more urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location – just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast – only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! Apply Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position. Applications will be reviewed as they are received for interview consideration. Reference checks will be conducted on final candidates and appointment is subject to passing a background check. Communication from the City of Tacoma: We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. If you have any additional questions regarding this position, please contact the Human Resources Department at 253.591.5400.


City of Tacoma


Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764


253-591-5400 Website


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